Descrição da Vaga
WHO YOU ARE You are an established customer success professional who finds satisfaction in helping your customers achieve great things.
You have an excellent track record in customer success or a related role and are excited to work with complex multinational businesses.
You have significant project management experience and/or formal certifications (PMP, Agile, etc)You have exemplary written and verbal communication skills coupled with unparalleled follow up skills.
Clients have the impression that you listen and understand their problemsYoure known for being a team player.
We just cant emphasize this enoughHigh level of intellectual curiosity.
You see opportunity and growth in learning more about what you do and how it impacts othersYou have strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc)3-6 years experience managing complex accounts (Fortune 100, FTSE, DAX, etc.
- ACV of $500K or more) across multiple senior client stakeholders at a SaaS company WHAT WE OFFERDetails of these benefits plan will be provided if a candidate receives an offer of employment.
Benefits may vary by location.
From offering comprehensive benefits to fostering flexible environments, weve got you covered so you can prioritize work-life harmony.
Competitive compensation that may include equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leaveProfessional development supported by formal career pathing, learning platforms, and tuition reimbursementCommunity engagement opportunities throughout the year, including an annual company wide Volunteer WeekEmployee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZEBraze is a leading customer engagement platform that powers lasting connections between consumers and brands they love.
Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.
From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work in the U.
S.
, the UK and Singapore.
We ranked #3 on Great Place to Work UKs 2024 Best Workplaces (Large), #3 on Great Place to Work UKs 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Works 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UKs 2023 Best Workplaces for Women (Large), #19 on Fortunes 2023 Best Workplaces in New York (Large).
We were also featured in Built In's 2024 Best Places to Work, U.
S.
News Best Technology Companies to Work For, and Great Place to Work UKs 2023 Best Workplaces in Tech.
Youll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices.
We're committed to offering all candidates a fair, accessible, and inclusive experience regardless of age, color, disability, gender identity, marital status, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria.
If this sounds familiar, we encourage you to apply, as wed love to meet you.
Please see our for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
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