Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including key-stroke level modeling (KLM), usability testing, contextual inquiry / field studies, surveys, interviews, heuristic evaluations, focus groups, card sorts, ethnography and persona development, and rapid iterative testing within an Agile environment.
Assist with managing the lab schedule and equipment for lab facility
Occasionally function as a lab technician for research studies.
Provide tours showcasing the equipment and research methods used in the state-of-the-art lab.
Work with product teams to identify and prioritize user research requirements, including timelines, scope, and methodologies.
Collaborate with product teams to remediate issues identified from research.
Advocate for user research principles.
Collaborate with product teams to develop research goals, identify tasks and scenarios, and establish a test environment.
Create and deliver test result reports including statistical analysis.
Analyze & explore UX/CX data to uncover trends and provide insights to project teams.
Establish research and usability metrics strategies for project teams. location: Boston, Massachusetts job type: Contract salary: $39.95 - 49.90 per hour work hours: 9am to 5pm education: No Degree Required
Must have a bachelor's degree or equivalent commercial experience
5+ years' experience as a usability practitioner
5+ years' demonstrated experience delivering user research, including but not limited to developing user personas, conducting field studies / contextual inquiry, and usability testing
Experience working on a PC skills: -----------------------------------------------
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.