Registration / Scheduler - Specialty Ortho Surgeons

HonorHealth - 30+ days ago
Overview

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation and community services with approximately 12,300 employees, 3,700 affiliated physicians and 3,100 volunteers.

HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Responsibilities

Job SummaryActs as first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross-functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and/or data entry duties as they relate to department. Responsible for patient chart maintenance and communication with physicians' offices as needed and requested. Duties listed below may vary depending on departmental needs or in some department areas may not be applicable at all.

+ Contacts/greets and communicates with customers. Responsible for answering telephone calls, retrieving and responding to voice mail messages. Directs all information to appropriate individual. Orients patients to the department with directions and instructions.

May also be performing the following imaging support duties:

Receives and transfers incoming calls,

Generates reports and retrieves images from the PACS system,

Assists in maintaining efficient patient workflow,

Maintains all records and ensure dissemination of such files to designated/requesting parties,

Ensures patients are appropriately prepared for their exam,

Transports patients when necessary,

Will assist Supervisor, Radiologist and/or Technologists within scope of position as directed.

+ Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients for initial and follow-up appointments. Tracks no-shows, documents in appropriate system and communicates with physician, if applicable. Provides schedule in directed format to staff as needed.

+ Registration: Performs a variety of registration duties, is not limited to: providing patient with the initial registration information, creates and/or chooses appropriate electronic record, gathers signature (electronic or otherwise), medical authorization/referral coordination and / or financial responsibility. Completes daily data entry and scanning of patient registration information.

+ Obtains authorization from insurance companies as applicable. Collects co-pays and payments required for procedures. Completes and submits daily deposits and or billing as applicable.

+ In accordance with HIPPA, completes patient chart process and maintains with appropriate information. Communicates with applicable insurance carriers and hospital billing for authorization updates. Ensure that appropriate chart information is forwarded to medical records as applicable.

+ Complete patient chart process and maintains with appropriate information. Communicates with Workman's Compensation and hospital billing for authorization updates and billing. Ensure that appropriate chart information is forwarded to medical records as applicable.

+ Views email on a daily basis and provides supervisor with appropriate information and memorandums.

+ Maintain inventory of office supplies/forms and places orders as required.

+ Performs other duties as assigned.

Qualifications

EducationHigh School Diploma or GED RequiredLicenses and CertificationsFingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (NOAH Clinical Sites and Pediatric Behavioral Health Sites ONLY) Required
Other jobs that may be of interest
The Charles and Virginia Hickman Hospital will give our community its first-ever wellness destination. Our families and friends will have improved access to nutrition education, exercise resources and state-of-the-art care like they never have before...
Registration Scheduling Rep
Morris Hospital - 1 day ago
Coal City, IL
+ DESCRIPTION OF POSITION + The Registration Scheduling Representative is a unique role within Morris Hospital and Healthcare Centers. The Registration Scheduling Representative welcomes the patient into the care delivery setting and initiates the a...
Cerner Registration / Scheduling Consultant
Liberty Solutions, Inc. - today
Orchard Park, NY
Liberty Solutions has a client that is in need of a strong Cerner Rev Cycle Registration/Scheduling expert (the new JAVA version, not the older platform). The client rolled out Rev Cycle Reg/Sch late last year. They are trying to get their arms aroun...
Registration Representative
Charleston Area Medical Center - 1 day ago
Hurricane, WV
Job Summary Provide patient registration, charge entry, discharge, point of service (POS) collections, and other related services for the assigned location. Responsibilities Greet and register patients. Explain payment policy and insurance coverage ...
Patient Registration Representative
WolfCreek Consulting - 3 days ago
Hialeah, FL
Position Title: Patient Registration Representative Temporary position Full-time 8:30am-5:00pm / 7am-7pm / 11am-11pm Location in Miami, FL Excellent Customer service skills to deal with Patients, Family, Employees, Medical Staff. Coordinates pat...
Registration Clerk
ClearChoiceMD - 3 days ago
Portsmouth, NH
ClearChoiceMD is seeking a dependable Full-Time front desk registration clerk for our state-of-the-art urgent care facility in Portsmouth, NH. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced e...