Mountain View - California - United States of America
The Event Coordinator will need to be an experienced, take-charge professional with the ability to support logistics and resources for internal client events on an active, well-known high-tech campus. This person will be responsible for the physical setup of events, such as all-hands meetings, seminars, conferences, and social gatherings. The Event Coordinator must maintain a high level of customer service at all times and be agile in responding to last-minute client requests.
Be comfortable doing event setups of tables and chairs, along with other general furniture items. Event range in size from 25 to 500 people normally.
Work well within a cross-functional team and represent CBRE with a positive, professional, and pleasant attitude
Support customers/guests in person, by telephone and with email to ensure that all questions and needs are met in a timely manner.
Collect event information from internal clients in support of event setup & A/V needs.
Do light maintenance work on-site as needed.
Coordinate work with vendors and ensure PO's are requested and issued in a timely manner
Support the weekly event schedule for the Events & AV team
Respond quickly and effectively manage last-minute client requests
Inform upper management of important, executive-level client events and complaints
Maintain customer confidence and protect the Operations team by keeping information confidential when needed
Seeks to continuously improve processes, systems, and overall client satisfaction
Provides direction/information to clients, facilities staff, and vendors as required to ensure excellent coordination/execution of work within client environment with minimal disruption
Must have at least 2 years of experience in a customer-facing role with strong skills in public relations and addressing customer complaints
Must have basic computer skills (Microsoft Word, Outlook). Must have the ability to multi-task and work within a fast-paced environment
Must have the ability to identify issues, solve problems, and make good decisions quickly to ensure the success of client events
Must be detail-oriented and have strong organizational skills
Strong verbal and written communication skills
Must be a strong team player and support the Conference Services Supervisor as needed
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11/1/2021 at 5pm
About Mountain View
The City of Mountain View is a progressive, full-service city, operating under the Council-Manager form of governmen...