Front Desk Receptionist - Part Time

America's Best - 30+ days ago
Job Description



WHAT WOULD YOU DO? THE SPECIFICS



* Ensure high quality customer service.

* Ensure a smooth flow of customers through the store.

* Answer, screen, and forward incoming phone calls in accordance with NVI protocol.

* Process and understand managed care plans.

* Obtain and document information from the insurance company as needed.

* Schedule and confirm appointments, follow-up visits and classes.

* File all patient records daily and pull patient files for the next days appointments.

* Check on status and notify customers when orders are in or of any delays.

* Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs.

* Keep reception area tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).
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