Federal - Business Operations Senior Analyst

Accenture - 3 days ago
DC, United States
Organization: Accenture Federal ServicesLocation: Washington, DCAccenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.We believe that great outcomes are everything. It’s what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world’s leading businesses, we use agile approaches to help clients solve their toughest problems fast—the first time. So, you can deliver what matters most. Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.Essential functions of a Business Operations Specialist are to:Analyze business processes, identify inefficiencies and to design and improve business processes while identifying and defining detailed product requirements and use cases to ensure efficiency and quality throughout the operation, as well as compliance to the customer's standards.  The Specialist is expected to actively participate in problem solving, continuous improvement, and demonstrate strong dedication to quality and communication. The Specialist will serve as a liaison to the business community and participate in user and task analysis to maintain the customer 's perspective while maintaining client relationships at peer level. The Specialist should demonstrate strong communication skills in client engagement as well as among the development and test teams internally to the project. The Specialist will assist team members in cost reduction, knowledge capital and work product/service improvement activities, as well as assisting in identifying issues and providing status of scope of work while understanding role and responsibilities of self and team and how they contribute to business objectives.  Additionally, the Specialist should assist team members in completing their work or acquiring skills while contributing to maintaining a collaborative work environment.  Typically accountable for results of team efforts by maintaining workflows and quality standards and meeting deadlines.
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