Call Center Rep Radiology

Overview:

 



Located conveniently in the heart of is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services.  Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.



 



We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned , , , , and (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.



 



U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery.  In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.



St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of .



Look for us on and follow us on .



 



For the health of our community ... we are proud to be a tobacco-free campus.



Responsibilities:

Join us NOW as our Clinical Integration Department is seeking a Call Center Representative to join our team! Responsible for the scheduling of radiology procedures for all modalities with minimal phone wait times. Manages multiple processes including inbound and outbound phone calls, fax and moderately complex computer systems.



 



 



Located in Phoenix, AZ, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.



 



 



 



Qualifications:

MINIMUM:



High School Diploma/GED required



Two (2) years scheduling in Medical Office or other healthcare environment



Strong medical terminology background



Experience with electronic scheduling systems



Excellent organization, interpersonal, communication and phone skills



Computer knowledge, proficiency with software applications - Word and Excel



 



PREFFERED:



Scheduling experience in a Radiology setting



Bi-lingual Spanish



 


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