BBW Supervisor-SCOTTSDALE FASHION SQUARE MA

L Brands - 30+ days ago

Description


Supports delivering sales plan through effective execution of store and operational tasks as assigned and delegated by managers.


Building High Performing Teams:




Attract, interview, and retain top talent

Responsible for leadership tasks as delegated by the store manager

Provide individual and team performance feedback and recommendations to managers

Train, coach, reward and motivate associates to improve selling and the customer experience

Reinforce selling expectations, performance, results and accountability with all associates

Assist store management in conducting onboarding and continued training of the associate team

May build schedules to maximize and leverage sales results*

Selling Effectiveness:




Lead and model the selling and customer experience standards

Lead selling efforts to meet selling goals during scheduled shifts

Ensure associates consistently execute to the selling model

Display expert knowledge of product, company policies and store strategies

Set the direction and goals for the day/shift when associates arrive for work

Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail

Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)

Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:




Support replenishment activities that keep the store full and abundant

Provide leadership or assistance with floorsets, window changes, visual presentation standards, signage placement, etc.

Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences

Ensure implementation of company selling strategies

Execute visual standards and maintain a safe, inviting store appearance

Operational Excellence:




Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive

Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues

Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities

Maintain policies and procedures

Incorporate Loss Prevention and safety messages into daily operations

Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications




Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive

Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues

Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities

Maintain policies and procedures

Incorporate Loss Prevention and safety messages into daily operations

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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