English & French Costumer Support (M/F) - Porto

ManpowerGroup Portugal - há 30+ dias
Porto, Portugal

Dual language English & French Costumer Support (M/F) -Porto

ManpowerGroup, Worldwide leader in Human Resources and a specialist managing Contact Centers is recruiting a dual language costumer support fluent in English & French.

Main Tasks:

  • Costumer support via any channel (phone, chat, email)
  • Managing strong relationships with the customers;
  • Maintaining regular customer touch points to ensure a high right party contact rate;

 

Skills & Requirements:

  • Total fluency in English and French spoken and written;
  • Excellent verbal and written skills;
  • Excel skills;
  • Problem solving;
  • Schedule flexibility: shifts between 7am to 7pm;
  • Minimum 6 months of customer support, service experience or sales experience;
  • Excellent Customer Service Skills

 

Offers:

  • Competitive salary with an attractive bonus structure;
  • Career progression opportunities;
  • Great staff social events, Employee Committees and an energetic team environment;
  • Opportunity to work in a multicultural
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