English and French Costumer service agent (M/F)

ManpowerGroup Portugal - há 30+ dias
Porto, Portugal

Manpower is recruiting a Multilingual Support Agent. The multilingual agent will also answer questions from operators across a number of channels including email, chat, and phone.

RESPONSIBILITIES:

  • Deliver outstanding customer experience to partners’ through timely issue resolutions;
  • Develop and motivate a multilingual, customer service;
  • Able to understand, anticipate and react to customer sentiment and clearly communicate this to relevant parties in order to minimize disruptions and maximize customer satisfaction.

REQUIREMENTS:

  • Customer support experience.
  • Strong experience with managing ticketing systems and chats;
  • Ability to gain trust, build relationships with partners;
  • Customer-centric with a track record for delivering service excellence;
  • Ability to lead in a fast-paced environment subject to rapid change and ambiguity;
  • Positive attitude and ability to learn new concepts quickly;
  • Exceptional organization, project-management skills, and attention to detail;
  • Fluent in Englishs and French language.

Job Type: Full-time

Location: Porto

 

Compartilhe
Outras vagas que podem ser do seu interesse
English & French Costumer Support (M/F) - Porto - há 14 dias
ManpowerGroup Portugal - Porto
BackOffice/FrontOffice Analyst – French Languagev - há 13 dias
Babel Profiles - Porto
BackOffice Analyst – French Language - há 6 dias
Babel Profiles - Porto
English and Spanish support agent (M/F) Porto - há 14 dias
ManpowerGroup Portugal - Porto
Customer Service Executive w/ Fluent in French - há 6 dias
Babel Profiles - Porto
B2B Client support specialist - French market - há 1 dia
Babel Profiles - Porto
BackOffice Specialist – French market - hoje
Babel Profiles - Porto
Customer Care Agent (Maternity Leave) - há 5 dias
H.B. Fuller Portugal - Porto
Ecommerce Agent for the Dutch market - há 6 dias
Elevus - People & Business Results - Porto
Hospitality Customer Advisor (m/f French- Porto - há 13 dias
Kelly Services - Porto