we have opening for application support And testing
Contract duration - 1 year renewable
Providing application related all technical IT support to the business.
Participate in planning and managing service changes efficiently and effectively and work on reduction of the major incidents
Managing cases, requests and enhancements using ITSM tools and processes which are in place.
Manage risks relating to new, changed or retired services.
Problem determination, workaround resolution, root cause analysis, major incident management
Successfully deploy service releases into supported environments.
Handling all the application related servers along with their daily health checkup, Patch and any up gradation activity by maintaining and coordination with Linux and server team.
Provide good-quality knowledge and information about services and service assets.
Monitor changes during the execution (back out, cancellation, Major Incident trigger).
Engage on Post-implementation Reviews.
Manage information technology and computer systems, implement and coordinate systems, policies and procedures.
Managing user access management of applications along with access review and Audit trail review.
Act in alignment with user needs and system functionality to contribute to organizational policy.
Preserve assets, information security and control structures.
Develop business partnerships and support the implementation of application system communications with managers, team members, key stakeholders and change champions. Support senior leadership with communications requirements
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Career Guideline services India Pvt. ltd
- 2 days ago
Mumbai Suburbs, Navi Mumbai, Mumbai
Urgent openings for Technical support- Thane location.
Need candidate with technical troubleshooting experience.
Hsc/ Grad with minimum 6 month of experience can apply.
candidate should have fluent communication.Candidate should be able to speak(Engl...
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