opening For Application support and testing

Kelly Services India Pvt. Ltd.

we have opening for application support And testing


Contract duration - 1 year renewable



Responsibilities


  • Providing application related all technical IT support to the business.
  • Participate in planning and managing service changes efficiently and effectively and work on reduction of the major incidents
  • Managing cases, requests and enhancements using ITSM tools and processes which are in place.
  • Manage risks relating to new, changed or retired services.
  • Problem determination, workaround resolution, root cause analysis, major incident management
  • Successfully deploy service releases into supported environments.
  • Handling all the application related servers along with their daily health checkup, Patch and any up gradation activity by maintaining and coordination with Linux and server team.
  • Provide good-quality knowledge and information about services and service assets.
  • Monitor changes during the execution (back out, cancellation, Major Incident trigger).
  • Engage on Post-implementation Reviews.
  • Manage information technology and computer systems, implement and coordinate systems, policies and procedures.
  • Managing user access management of applications along with access review and Audit trail review.
  • Act in alignment with user needs and system functionality to contribute to organizational policy.
  • Preserve assets, information security and control structures.
  • Develop business partnerships and support the implementation of application system communications with managers, team members, key stakeholders and change champions. Support senior leadership with communications requirements
  • Conflict resolution
  • Lead team trainings and UAT


interested candidate please reply to this JOBPOST

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