Infrastructure Program Control Services SW/Application Tech Support Practitioner

Accenture - 30+ days ago

Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
Accenture | Let there be change
We embrace change to create 360-degree value

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Mumbai
  • Must Have Skills :Infrastructure Program Control Services
  • Good To Have Skills :No Function Specialization
  • Job Requirements :

    • Key Responsibilities : a: Infrastructure Operations Monitoring b: Data Center Management c: Backup and Recovery Management d: SOC Incident Management e: Anti-virus Management f: Patch Management

    • Technical Experience : a: Server Administration b: User Management and Alert Configuration c: Tools: Manage-Engine, SEPM, WDS d: Technology: O365, Virtualization e: IT Compliance and CSV

    • Professional Attributes : a: Minimum 5years of experience in managing the IT Operations independently b: Effective written and oral communication skills c:Problem solving ability d:Proactive approach for Infra maintenance

    • Educational Qualification : a: Bachelor Degree b: minimum 15 years of full-time -education

    • Additional Information : for rankit-zcp

15 years of full time education
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