IT Support Analyst

Tattarang Pty Ltd - 30+ days ago
Tattarang Pty Ltd

Tattarang is one of Australia’s largest private investment groups with a portfolio that spans across agri-food, energy, resources, property and lifestyle. The group is made up of six business divisions: Fiveight, Harvest Road, SFM Marine, Squadron Energy, Wyloo Metals and Z1Z. We believe in investing for growth and pursue opportunities in both the listed and unlisted space with a long-term investment horizon.

 

Minderoo Foundation is a modern philanthropic organisation. We take on tough, persistent issues with the potential to drive massive change. We incubate ideas and accelerate impact. We push the limits of what is believed possible. Minderoo Foundation is independent, forward thinking, and seeks effective, scalable solutions. We are proudly Australian, and one of Asia’s largest philanthropies, with AUD $2 billion committed to a range of global initiatives. Our team comprises over 100 employees across seven locations.

 

About the Role

Based in our iconic offices on the Swan River, this role is a 3-month contract opportunity within our Central Operations team.

 

Your key responsibilities will include:


Provide Level 1 & Level 2 end-user support for PC-related and telecommunications issues primarily for the Swan office, but also assisting with the support of the site offices as well
Install and relocate PC's, laptops, printers, and peripherals, as required
Use the Service Management tool to manage support requests and service delivery within the agreed time frame and quality
Documentation of procedures and maintenance of IT records
Support of standard applications & Systems (Microsoft Office, Exchange, Zoom. Microsoft Teams.)
It is expected that travel between metropolitan offices will be required. Limited travel outside the metropolitan area is expected.
This role may include after hours and on call IT support

 

About You

To be successful in this role you will have:


More than 5 years experience in IT support and end users
Experience in troubleshooting Office 365 applications and cloud services
Experience in Active Directory Management
End-user network troubleshooting skills
Experience working with Remote management tools
Experience in video/audio meeting setup (Zoom/Cisco Webex)
Experience with user help Technical documentation and end user help 
Setting up laptops and phones

 

Are you resilient enough to bounce back up, dust yourself off and go again with enthusiasm and a never, ever give up attitude after being knocked back or pushed down?

Are you ready to be accountable in an impact and results-driven organisation?

 

Are you really up for the challenge?

 

Next Steps

 

Please attach your resume and a cover letter explaining why you are up for the challenge!

 

Tattarang and Minderoo Foundation embraces Equal Opportunity and promotes diversity. We actively encourage Aboriginal & Torres Strait Islander people, men and women of all backgrounds, ages, sexual orientation, and People with Disabilities to apply. 

 

 

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