Guest Services Coordinator

Regent Motors - 30+ days ago

Are you a customer service superstar looking for that next step? Looking for something a little different than the traditional sales role? Wanting to sink your teeth into a role that you can really take to the next level? 

Galleria Toyota is part of Regent Motors, a growing automotive company in Western Australia. 

With the business growth we are currently experiencing, we have a rare opportunity to employ a Guest Services Coordinator to be responsible for building relationships with our Guests, in order to create opportunities for our Retention and Wholesale teams. 

This is an exciting opportunity to become part of an exciting, friendly team, and receive exposure to multiple areas of sales and marketing. The Guest Services Coordinator will supplement the retention and wholesale teams to enhance customer satisfaction, increase sales and buys-ins, and build customer loyalty through a positive and engaging first point of contact and follow up process.

The right candidate must be able to:


Build and maintain good customer relationships
Develop productive, working relationships with salesmen and management
Work autonomously or in a team environment
Utilise databases and computer programs to maximise enquiry opportunities
Meet KPI targets

Skills and experience:


Excellent customer relations and communication skills
Ability to work under pressure and meet deadlines
High level of self-motivation
Brilliant phone manner
Experience in a similar role (sales, marketing and/or customer service) or experience in the automotive industry will be highly regarded but not essential
Full training will be provided to the successful candidate

In return we offer:


Attractive remuneration package
Fun and vibrant atmosphere
On-going training
An opportunity to develop your career within the group

All applications will be kept strictly confidential.

If you believe you have the relevant attributes to assist us in this position please click 'APPLY'.

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