Customer Care Consultant

A very exciting opportunity to join a booming business that is experiencing exponential growth as a customer care consultant. This role is in a call centre environment doing inbound calls to assist with queries and advise customers on products to fulfil their needs.

Client Details

Our client are Australia's leading supplier of industrial and safety products with over 140 year's experience delivering end-to-end specialist solutions across a multitude of industry segments. With strong core values surrounding their employees this is the perfect opportunity to become a valued member of the team.

Description

Key duties include:


Assist customers via telephone, email and in person by recommending the best product or services to match their needs
Inform customers of new product range and services where applicable
Understanding customer's sales history and proactively identifying requirements
Ensure customer requests are actioned in a timely manner within allocated time frames
Take ownership in continuing and cultivating all customer interactions

Profile

The successful candidate will have the following:


Call centre experience
Great attitude
Ability to problem solve
Excellent written and verbal communication skills
Driven

Job Offer

On offer to you:


Progression opportunities within the business
Shares incentives
Company benefits
Flexible arrangement when and if needed
Positive and friendly workplace environment

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Emma Hewett on +61 8 6430 6404.

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